Streamlined communication and quick access to data help dealers and farmers optimize their operations.
The primary dashboard for authorized dealers to manage customer relations and equipment orders. [2] LSP (Logistics Service Provider) Portal:
Access to digital class modules for regional technician training.
Authorized users must sign in via the secure identity manager located at auth.claas.com . Security parameters require exact entry rules: claas extranetnet
Through this extranet, partners gain a "single source of truth" for:
Importers leverage this segment to synchronize their regional commercial offerings with global brand standards.
: Through CLAAS Farm Parts (integrated into CLAAS connect), users have access to over 12 million products—spare parts, consumables, accessories, and workshop supplies—for virtually any agricultural need. The user-friendly search function and organized product categories enable quick, targeted ordering at any time of day, from any location. Streamlined communication and quick access to data help
The synergy between the Extra.Net and digital tools like CLAAS connect ensures a comprehensive, data-driven approach to modern agriculture. Conclusion
The is an indispensable tool for maintaining the high standards of service and support expected of the CLAAS brand. By providing a centralized, secure, and intuitive digital environment, it empowers dealers to focus on what matters most: supporting the customer in the field with speed and precision.
Technicians can create digital service reports, attach photos of worn parts, and get sign-off from the customer—all within the portal. Authorized users must sign in via the secure
The extranet integrates directly with , the proprietary web-based Technical Information Center.
Centralizing documentation and parts ordering eliminates the need for multiple, disconnected systems.
Third-party importers and their downstream independent distributor networks.
| Application | Purpose | |-------------|---------| | | Online configuration and ordering of new machinery | | Parts Doc Online | Electronic spare parts catalog for all CLAAS machines | | Parts Availability | Real-time parts stock checking and ordering via API | | Inventory Management | Parts inventory transmission and dealer number assignment |