Visit your biometric service provider's portal, official government agency portal (such as UIDAI/Aadhaar partner sites), or authorized Morpho distributor download pages.
During installation, a command prompt window may briefly flash. This is normal; the installer is registering the device's .dll files into the Windows registry.
Once the installation completes, check the box to and click Finish . 🔌 Step 3: Hardware Initialization & Verification morpho api mso-13xx setup ver 2.2.1.8 download
: For the most recent official drivers (such as the MSO USB Driver 4.8.4), visit the IDEMIA Biometric Devices Portal .
This happens if the device was plugged in before the driver files were written to the Windows Registry. Unplug the scanner, run the installation package again, choose Repair , restart your PC, and re-insert the USB connector. Use a different physical USB port if the issue persists. Error: "Morpho API DLL initialization failed" Once the installation completes, check the box to
Change it to for standard HTTP/HTTPS portals.
For legacy systems still running Windows XP, note that ver 2.2.1.8 ; you would need an earlier version like 1.8.x. Unplug the scanner, run the installation package again,
Choose the installation directory. It is highly recommended to leave this as the default path: C:\Morpho\MorphoSmart SDK\ .
During the installation and setup process, you may encounter common issues. Here are some troubleshooting tips: