After logging in, you must configure your property structure before issuing keycards to guests.
To use this integration, ensure you have a Cloudbeds subscription and a compatible Deluns e-Lock system.
If you encounter problems, here are common solutions. deluns hotel lock system download
Most budget to mid-range hotel lock systems (Deluns, Kaba, Salto, etc.) require a locally installed program. Users search for a downloadable .exe or setup file to:
There are three primary methods to obtain the software installer: After logging in, you must configure your property
The Deluns system is more than just a set of electronic door locks; it is a complete, integrated management platform. It connects physical smart card locks to a central management software, allowing hotel staff to control access to all rooms from a single computer.
If your property uses a Property Management System (PMS) like Opera, Clock, or Cloudbeds, ask Deluns support for their PMS Bridge / SDK API package . This integration allows front desk staff to check guests in and issue keycards directly from the PMS, eliminating double-entry errors. Most budget to mid-range hotel lock systems (Deluns,
| Problem | Solution | |---------|----------| | | The lock will beep when batteries are low. Replace with fresh batteries immediately. If the lock is completely discharged, use a power bank with a micro-USB cable for emergency power before replacing batteries | | Card Not Working | Ensure the card encoder is properly connected and the driverless USB technology is functioning. Re-seat the USB connection and listen for the confirmation beep | | Unable to Connect to Lock | Verify network settings including IP addresses and port numbers are correctly configured. Ensure all physical cables are securely connected | | Database Error | Restore from the most recent automated backup. It is recommended to regularly verify that backups are being created successfully | | Software Won't Launch | Check that your system meets the minimum requirements and that no antivirus software is blocking the application |
Create unique, restricted login accounts for your front desk staff. Do not let receptionist staff use the "Admin" account, as this prevents unauthorized tracking of who issued master or building keys.
