To manage or apply your , follow these best practices for a smooth installation and maintenance process. Applying the License
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If you run ServiceDesk Plus in a High Availability (HA) or Failover configuration, license management requires extra attention.
: Do not apply production XML files to developer instances. To manage or apply your , follow these
ServiceDesk Plus provides robust capabilities for tracking licenses internally. Here’s how to leverage them:
Validated access to Project Management, Change Management, or Asset Explorer. ServiceDesk Plus supports up to 15 service desk
Using XML license files offers several benefits, including:
Organizations increasingly use to extend IT service desks to HR, Facilities, Legal, and other departments. ServiceDesk Plus supports up to 15 service desk instances under a single license.
The license XML file is a secure document containing your license key, user information, company details, and expiration date.
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