Navigate to the appropriate registry path based on your Nitro Pro version:
Use search terms like "Nitro Pro", "Nitro purchase", "Nitro invoice", or "Nitro serial number".
Enter the associated with the original purchase. Submit the request.
Search for terms like "Nitro Pro order," "Reference #," or "Invoice Receipt". The email sender is often cs@cleverbridge.com .
How to Find Your Nitro Pro Serial Number: A Step-by-Step Guide
Navigate to the or Lost Serial Number page.
The email will contain a (usually in a format like XXXXXX-XXXXXX-XXXXXX-XXXXXX or similar alphanumeric strings depending on the version). 2. Utilize the Nitro Pro Online Portal
), your license might be linked directly to your email address rather than a physical key. Visit the Nitro Admin Portal or the Nitro Workspace.
Nitro provides an online license management tool specifically designed to help users look up their activation details.
Individual users within an organization cannot look up volume licenses through the standard online portal. Instead, reach out directly to your internal IT helpdesk or software procurement team. They manage the Nitro Admin Account and can provide you with the correct deployment key or sign you in via Single Sign-On (SSO). What to Do If You Still Cannot Find It
If you cannot find the email receipt but know the email address associated with the purchase, Nitro provides an online self-service tool to retrieve your information. Steps to Retrieve Online Go to the official . Navigate to the Activation and License section. Locate the Serial Number Lookup tool. Enter the email address used during the original purchase. Click Submit .
If you have lost access to your email and the software is still installed on an older machine:
If you have tried all the steps above and still cannot locate your key, you will need to contact Nitro Support directly.
Look for the or Lost Serial Number tool.
Are you moving the software to a operating system?
Losing that key can feel like losing a $159 check. But don’t panic. Whether you have the software installed or not, there are several reliable methods to retrieve your 20-character alphanumeric code.