The store can lose its liquor license and pay hefty fines.
Absolutely not. Work badges, student IDs, library cards, and birth certificates (without photo) are not acceptable . Only government-issued photo IDs are valid.
Selling alcohol to a minor can result in immediate termination, personal fines ranging from hundreds to thousands of dollars, and misdemeanor criminal charges.
You cannot sell alcohol to anyone who is visibly intoxicated, regardless of their age. If a customer appears unsteady, is loud, has slurred speech, or smells strongly of alcohol, you must refuse the sale.
Dollar General operates thousands of stores across the United States, many of which hold local and state liquor licenses. Failing to follow alcohol sales protocols can result in catastrophic consequences for both the employee and the company.
This guide outlines the core principles of Dollar General’s alcohol sales training, standard procedures, and the critical knowledge required to pass internal compliance checks. 1. The Core Policy: ID Everyone, Every Time
Lack of physical coordination, stumbling, or fumbling with a wallet Aggressive, overly loud, or erratic behavior 3. Suspected Third-Party (Proxy) Sales
Can Dollar General employees purchase alcohol during their scheduled shift?
: Current DG policy prioritizes scanning the barcode on the back of the ID to validate the date of birth. If the scanner fails, you may manually enter the DOB, but you must still visually inspect the physical ID first.
Q: A person is slurring their words and acting impaired. Do I sell them alcohol?
The exam will ask what to do before you call the police. You must give two verbal warnings:
Based on employee training resources like Quizlet and Gauth , the "Knowledge Check" modules typically cover these areas:
: If a customer cannot or will not present a valid ID, you must refuse the sale . Politely state: "I'm sorry, but company policy states that we must check ID with every alcohol purchase" . 2. Acceptable Forms of Identification
B) Ignoring customers. Ignoring customers may lead to overserving without monitoring their well-being, directly contradicting responsible service principles. Responsible service includes encouraging food consumption, maintaining incident logs, and refusing sales when appropriate.
