: Sign in using your Veritas Account Manager or Single Sign-On (SSO) credentials. Navigate to Keys :
– The only legitimate way to obtain a customer registration key file from Veritas is through:
This customer registration key is a required requirement for installing or upgrading Veritas NetBackup versions 8.1.2 and later. It securely links your primary server infrastructure to Veritas Smart Meter / Usage Insights for telemetry and license tracking. Step-by-Step Download Instructions
Click . Your browser will immediately download a file named Veritas-customer-registration-key.json (or a similar string appended with your unique customer ID). How to Use the Downloaded JSON File How To Download Veritas-customer-registration-key.json
Open your web browser and navigate to the Veritas Support Portal. Click on or VEMS in the main navigation menu.
It is recommended to provide the file during the NetBackup installation or upgrade process when prompted.
The steps to download the veritas-customer-registration-key.json file may vary depending on your specific Veritas product or service. Here are some general steps: : Sign in using your Veritas Account Manager
: Click Download aggregate key if you manage multiple accounts across your environment.
Browse to your downloaded Veritas-customer-registration-key.json file. Click to automatically populate your product licenses. For Veritas NetBackup
For further help, refer to the official Veritas documentation for your specific product version or contact Veritas Support directly. Step-by-Step Download Instructions Click
This comprehensive guide covers the step-by-step process to locate, generate, and download your Veritas-customer-registration-key.json file. Prerequisites Before You Begin
By following these steps, you should be able to successfully download the veritas-customer-registration-key.json file. If you encounter any issues during the process, refer to the troubleshooting tips or contact Veritas support for assistance.
Your account lacks sufficient privileges, or the software maintenance contract has expired.