EVPAD is a brand of Android-based TV boxes (set-top boxes) popular primarily in Asian markets (Hong Kong, Taiwan, Malaysia, and China). Unlike standard Android TV devices (e.g., Nvidia Shield, Google Chromecast), EVPAD is marketed as a "fully loaded" box that comes pre-configured with proprietary apps. These apps are designed to aggregate live TV channels, Video on Demand (VOD), and Pay-Per-View (PPV) events—often bypassing official broadcasters' paywalls.
| Error Code | Affected Models | Solution | | :--- | :--- | :--- | | | 10P, 10S, 11P, 11S | Delete the Venus Video App → visit 6868jx.com → download 金星影視SG. | | 708 | 5P, 5S, 5MAX, 6P, 6S | Delete HX Live or Venus Live → visit 6868jx.com → download 金星影視RH. | | 708 | Gen 5 and older | Delete HX Live / HX Vod → visit 6868hx.com → reinstall. | | 110 | 11P / 11S | Contact your seller or WhatsApp support. | | Buffering (Live channels) | Any | Same as the fix for error 708 above. | | Stuck on EVPAD logo | Any | Contact support (WhatsApp +60 11‑2851 1101) with a photo of the bottom of your box and your email address to request firmware files. | | 116 | Various | Download the correct apps for your specific model (older Gen5 models cannot use Venus Video). |
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– From within this custom app store, select and install:
: Once the APK downloads finish, open the files, grant any requested Android system permissions, and complete the installations. Alternative Quick Method: The "6868" Remote Shortcut EVPAD is a brand of Android-based TV boxes
From crowd-sourced data across Reddit ( r/evpad ), HKEPC, and mobile01 forums:
Within seconds, a list of powerful apps appeared—the "Venus" series for movies and "Star" for live TV. He clicked download, and the progress bars raced across the screen. | Error Code | Affected Models | Solution
: It serves as a direct source for downloading "JX download" or specific "Golden Star" (Venus) APKs if they are missing from your device. Error Correction
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If the built-in Google Chrome app freezes, use the generic backup browser provided in the EVPAD system toolkit to complete your initial download.