The Hardware Information Does Not Match With Your Dongle Autodata

It sounds simplistic, but a restart can resolve conflicts where the Windows kernel has "locked" the USB driver in a bad state. 2. Change the USB Port

Below is a explanation and troubleshooting guide for this situation.

Check the Device Manager to see if the Virtual USB key is properly listed under "Universal Serial Bus Controllers." 4. Verify/Re-register the License File It sounds simplistic, but a restart can resolve

Many workshops run older versions of Autodata inside virtual environments (like VMware or VirtualBox) to maintain compatibility with legacy operating systems. If the virtual machine loses its USB passthrough connection to the host computer, the guest OS will fail to detect the dongle entirely. Step-by-Step Troubleshooting Guide

You have plugged the dongle into a different USB port, added new hardware, or upgraded components, causing the hardware ID signature to change. Check the Device Manager to see if the

Several scenarios can inadvertently trigger this licensing mismatch: 1. Recent Hardware Upgrades or Replacements

Go to Device Manager, find the USB device (usually under "Universal Serial Bus controllers" or "Security Devices"), right-click it, and choose "Update driver." added new hardware

If you want, I can: