| Plugin Name | Description | Key Feature | |-------------|-------------|--------------| | | Real-time charts & KPIs | Agent performance metrics | | Export to CSV/Excel | Custom report builder | Scheduled email reports | | Time Tracking | Billable hours & work logs | Invoicing export |

: Automatically posts ticket summaries, status changes, and priority alerts into your team's MS Teams channels.

Have a favorite plugin we missed? Mention it in the comments below (or your company’s internal knowledge base). For more osTicket tutorials, check out our guide on [osTicket performance tuning].

Your primary (e.g., improving security, automating assignments, changing the look)

The open-source community has created an abundance of plugins to fill the gaps in the core software. These third-party additions focus on automation, communication, and visual enhancements. 1. Communication & Instant Notifications

: Syncs user accounts with your internal directory for seamless staff login.

Ultimate osTicket Plugins List: Extend Your Help Desk Capacity

I can recommend the absolute best plugins for your specific setup. Share public link